Welcome to Ruby Exposure! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Information

Ruby Exposure is an online platform offering high-quality digital cameras, focus lenses, and photography accessories. Our services are available worldwide, and we strive to ensure an excellent shopping experience for all our customers. By using our website, you agree to be bound by these terms and conditions.

2. Products and Availability

• All products listed on the website are subject to availability. In rare cases, certain items may be out of stock, and we will inform you as soon as possible if this occurs.
• We reserve the right to modify or discontinue any product or service offered on our website without prior notice.

3. Order Processing and Payment

• We currently accept Cash on Delivery (COD) as the only payment method for all orders placed on our website.
• When you place an order, you will receive a confirmation email containing your order details. This is an acknowledgment of your order but does not guarantee product availability or shipment.
• We reserve the right to cancel any order at our discretion if there are issues with product availability or other unforeseen circumstances.

4. Shipping and Delivery

• Ruby Exposure offers worldwide shipping. The cost of shipping will be calculated based on your location at checkout.
• Orders will typically be processed within 1-3 business days after the order is confirmed.
• Shipping times may vary depending on your location and can range from 7-14 business days for international deliveries.
• Delivery times are estimates and may be subject to delays due to factors beyond our control, such as customs processing or third-party courier delays.

5. Returns and Refunds

• We want you to be completely satisfied with your purchase. If you are not happy with the product, we offer a 14-day return policy from the date of delivery. For more details on how to return an item, please visit our Refund & Return Policy page.
• Refunds will be processed to the customer’s designated payment method (Cash on Delivery).
• Customers are responsible for return shipping costs unless the product is damaged or defective upon arrival.

6. Customer Responsibilities

• When making a purchase, you agree to provide accurate and complete information, including a valid shipping address.
• Ruby Exposure is not responsible for any shipping or delivery issues arising from incorrect or incomplete address information provided by the customer.
• It is the customer’s responsibility to track their order using the provided tracking number and to resolve any shipping-related issues directly with the courier service.

7. Product Descriptions and Images

• We make every effort to ensure that all product descriptions, specifications, and images are accurate. However, there may be minor discrepancies in color, appearance, or details due to variations in monitor settings, lighting conditions, or manufacturer updates.
• Ruby Exposure does not guarantee that product descriptions or images are error-free.

8. Limitation of Liability

• Ruby Exposure is not responsible for any damages or losses resulting from the use of our website or products, including any direct, indirect, incidental, or consequential damages.
• We are not liable for any delays or failure to perform our obligations due to circumstances beyond our control, including acts of nature, strikes, or third-party delivery issues.

9. Privacy and Security

• We value your privacy and are committed to protecting your personal information. For more details on how we collect and use your data, please refer to our Privacy Policy.
• Ruby Exposure uses secure methods to protect your personal information and transactions.

10. Modifications to the Terms and Conditions

• Ruby Exposure reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon publication.
• We encourage you to review these terms periodically to stay informed about any changes.

11. Contact Us

If you have any questions or concerns regarding our terms and conditions, or if you need assistance with any issues, please feel free to reach out to us at [email protected].